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XS

Privacy Policy

Effective date: July 24, 2026

1. Who we are

This booking service is operated by X/S TATOUAGE ET PERÇAGE INC., doing business as XS Tattoo & Piercing ("XS", "we", "us"). This Privacy Policy explains how we collect and use personal information through the online booking service at book.xstattoos.com.

2. Information we collect

  • Your name, email address, and phone number.
  • Appointment details (location, service, staff preference, date, time, notes).
  • Your SMS opt-in choice at the time of booking, and the associated audit record (date, source, disclosure version).
  • Basic technical information required to operate the booking service.

3. How we use it

We use this information for appointment management, email and SMS appointment notifications (confirmations, reminders, reschedules, cancellations), and email review requests. Review requests are sent by email only — SMS is strictly limited to appointment-related messages.

4. SMS opt-in data

All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.

5. Sharing

We use service providers for hosting, email delivery, and SMS delivery. These providers process personal information only under our instructions and only as necessary to provide the booking and notification services. They are not permitted to use this information for their own marketing or promotional purposes. We do not sell personal information.

All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.

6. Retention

We keep your information for as long as needed to maintain your appointment history and meet our legal obligations, after which it is deleted or anonymised.

7. Quebec — Person responsible for personal information

Privacy Officer / Responsable de la protection des renseignements personnels
X/S TATOUAGE ET PERÇAGE INC.
Email: info@xstattoos.com
Phone: (514) 481-5554

Withdrawing consent

Customers may withdraw SMS consent at any time by replying STOP. They may opt back in by replying START or UNSTOP. Requests relating to email communications or personal information may be submitted to info@xstattoos.com.

Access and correction

You may request access to, or correction of, the personal information we hold about you by writing to the Privacy Officer at info@xstattoos.com.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, loss, or alteration.

9. Questions or complaints

Questions or complaints concerning this Privacy Policy or our handling of personal information may be submitted to the Privacy Officer at info@xstattoos.com.

10. Changes

We may update this Privacy Policy from time to time. The effective date above indicates the latest revision.